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Frequently Asked Questions
What is the turnaround time for my order?
We need 3 – 5 business days to process your order and send it out (not including weekend and holidays)
Your order will arrive approximately 5-7 business days after it’s shipped (except wooden products). We use different shipping partners, but the final delivery is usually via USPS.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If there is an issue with your order, such as a defect or error in the print, please contact us within 30 days of receiving your order. We will gladly arrange for a replacement or a refund. For returns and exchanges due to sizing or preference, the shirts must be unworn and unwashed. Custom printed items cannot be returned unless there is a defect or error in the print.
Can I track my order once it's shipped?
Yes, you can track your order once it’s shipped. We will provide you with a tracking number via email as soon as your order is dispatched. You can use this tracking number on our website or the carrier’s website to monitor the status of your shipment.
Is there customer support available if I have issues with my order?
Absolutely. Our customer support team is available to assist you with any issues or questions you may have regarding your order. You can reach us via email, phone. We strive to respond to all inquiries within 24 hours.
Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk orders. The discount amount depends on the quantity of shirts ordered. Please contact our sales team for specific pricing details and to receive a quote based on your order size.
Welcome to Criason Store!
We are proud to be a store that specializes in providing unique and high-quality printed t-shirts. At Criason Store, you will find a wide range of creative designs, from youthful and dynamic styles to elegant and distinctive ones. Each t-shirt is carefully selected for its material, ensuring comfort and durability.
Have a question? Well, we’ve got some answers.
Contact UsPeace of mind
Protecting your privacy is our highest priority, maintained by our dedicated team. Whenever you need assistance, we’re always here and ready to help.